Returns

4/6/2012

Alan's Arsenal LLC guarantees 100% satisfaction on every item you purchase.  If you buy a product from Alan's Arsenal LLC and decide you don't need it, don't want it, or just don't like it, we'll take it back within 30 days of the date of purchase.  The product must not be damaged and should have original packaging.  The purchaser bears the cost of shipping for any returns other than those being returned because they are defective.    

Any items that are used, show signs of wear or damage, will only be issued a refund on a case-by-case basis.  Fired firearms, barrels, bolt carrier groups, or complete upper receivers will only be refunded on a case-by case basis.

In the event of being denied after filling out the ATF form 4473 from your local FFL holder, the buyer will assume responsibility of the item(s) and/or the cost of all shipping (to and from) of item(s).  The buyer will also incur a 10% restocking fe and a 3% credit card fee if a credit card was used for payment of the item(s).  Alan's Arsenal LLC will not issue a refund until the firearm or receiver is properly returned to Alan's Arsenal LLC.

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.